
Where Apple Shortcuts is strong
Shortcuts is free, built into Apple platforms and very capable for chaining supported actions. If your workflow already fits the actions Apple provides, it can be the right answer.
Where Relay is different
Relay is built specifically around desktop Mac workflow building. The canvas, templates, quick run flow and folder-aware triggers are designed for the sort of repeated jobs that pile up in Finder, Mail and client work.
When to choose Shortcuts
Choose Shortcuts when you want free built-in automation, especially if the task is already covered by Apple actions and you do not need a richer visual workflow editor.
When to choose Relay
Choose Relay when the work touches Finder, Mail, screenshots, notes, schedules, repeated quick runs or AI steps, and you want the workflow to stay visible and local on your Mac.
Verdict: Relay is not trying to replace every Shortcut. It is built for the Mac workflows that deserve a clearer canvas.