How to make a free online order form

What an order form needs

• Each item with its price, and a number box for how many, so nobody has to type “two loaves please”.
• Collection or delivery, and an address box for delivery.
• The day they want it, with how much notice you need under it.
• Their name and phone, so you can confirm or say when it’s ready.
• A box for anything else: allergies, a message on a cake.

The Order form template has all of these. Change the items and prices to yours, and take out anything you don’t need.

Make yours, step by step

1. Open the Order form template. There’s nothing to sign up for.
2. Change the name at the top to your business, and the line under the heading.
3. Open the form and tap each item to change its name and price. For a number, set the lowest and highest people can order.
4. Under Answers come to you by, choose Email, WhatsApp or Text and type your address or number.
5. Pick a theme and a colour, then tap Share for the link and a QR code.

How orders arrive

When a customer presses Send, their own email app, WhatsApp or messages app opens with the order written out, one line an answer, ready to send to you. They press send there, so the order comes from their own address or number and you can reply straight away.

Before Send, the page checks the answers: a missing name, a phone number that isn’t one, or ordering more than the most you allow.

Keep every order in one table

Each order is its own email or message. To see them together, open Form replies in Website Maker’s More menu and paste the emails or the WhatsApp chat. It makes a table with a row an order and a column a question, spots any order sent twice, and opens it in Gridwork or downloads it as a CSV file for Excel or Google Sheets.

What it can’t do

The form works without a server, so it can’t take payments or files, and the orders aren’t collected anywhere for you: they come to your inbox or WhatsApp one by one. For payment, take it on collection, or send a payment link when you confirm.